Marketing Cloud Next

Salesforce Marketing Cloud Next architect & consultant

Next-generation Salesforce marketing, built natively on the Salesforce Platform and Data 360. Marketing Cloud Next uses unified Data 360 segments, Flow Builder orchestration and Agentforce AI — I architect and implement it end to end.

Capabilities

What I deliver in Marketing Cloud Next

Marketing Cloud Next changes the architecture — Data 360 becomes the audience foundation and Flow Builder the orchestration layer. I help teams adopt it with confidence.

01 Marketing Cloud Next Architecture

Platform and org architecture — Data 360 integration, Business Unit strategy, permissions and environment design.

MC Next architectureSalesforce PlatformData 360 integrationBusiness Unit strategyPermission architectureEnvironment strategy

02 Audience & Data 360

Audiences built on unified Data 360 segments and the Unified Individual — behavioral, calculated-insight and consent-based.

Data 360 segmentsUnified Individual targetingBehavioral audiencesCalculated-insight audiencesConsent-based audiencesSegment refresh

03 Content & Email

Scalable, personalized content and email using dynamic content, merge fields, AMPscript and Handlebars.

Email templatesDynamic contentAMPscriptHandlebarsMerge fieldsDeliverability

04 Flow Builder Orchestration

Customer journeys orchestrated in Flow Builder — audience and event triggers, decisioning, wait logic and monitoring.

Marketing flowsEntry criteriaEvent-triggered flowsDecision & branchingWait logicFlow monitoring

05 Multi-Channel Activation

Reach customers across every channel with unified data driving consistent, cross-channel engagement.

EmailSMSWhatsAppWeb experiencesMobileCRM experiences

06 Personalization & Agentforce

Profile- and behavior-based personalization, plus Agentforce for AI-assisted campaign, content and segment creation — governed responsibly.

Segment personalizationBehavioral personalizationAgentforce campaignsAI content generationCampaign optimizationAI governance

Related expertise

Let's talk

Planning a move to Marketing Cloud Next?

I can assess your readiness and architect a Marketing Cloud Next implementation on Data 360 and Flow Builder.